Product Warranty

Products which have warranty

All our electronic products have a limited warranty period on them, depending on the brand. Warranty is only valid if you use power surge protectors or UPS. 
  • WARRANTY IS VOID IF POWER OUTAGES OR FLUCTUATIONS CAUSE THE PRODUCT TO STOP FUNCTIONING
The brands with their respective warranty periods are mentioned below:
  1. APC - 1 year
  2. ARISTON - 1 year
  3. BEKO - 1 year
  4. BROTHER - 1 year
  5. CANON - 1 year
  6. CASIO - 1 month
  7. CITIZEN - 1 month
  8. CROWN - 1 year
  9. DELL - 1 year
  10. D-LINK - 1 year
  11. ELECTROLUX - 1 year
  12. EPSON - 1 year
  13. EVI - 1 year
  14. FELLOWES - 1 year
  15. FITBIT - 1 year
  16. FOSSIL - 1 year
  17. HAFELE - 1 year
  18. HIK VISION - 1 year
  19. HINDWARE - 1 year
  20. HITACHI - 1 year
  21. HP Printers - 3 months
  22. HP laptops/desktops - 1 year
  23. HPE servers - 3 years
  24. INGCO - 1 year
  25. JBL - 1 year
  26. KODAK - 6 months
  27. LENOVO - 1 year
  28. LOGITECH - 1 year
  29. MI - 3 months
  30. MOULINEX - 1 year
  31. PANASONIC - 1 year
  32. PIONEER - 1 year
  33. PHILIPS - 1 year
  34. RAPOO - 1 year
  35. REXEL - 1 year
  36. SANDISK - 6 months
  37. SAMSUNG - 1 year
  38. SEKONDA - 1 year
  39. SHARP - 1 year
  40. SONY - 1 year
  41. TEFAL - 1 year
  42. TP-LINK - 1 year
  43. TOSHIBA - 1 year
  44. TRANSCEND - 1 year
  45. UBIQUITI - 1 year
  46. VENUS - 1 year
  47. VON HOTPOINT - 1 year
  48. VTECH - 6 months
  49. WAHL - 1 year
  50. YEALINK - 1 year
  51. ZKTECO - 1 year

How we sort returns on warranty products

For any defects which takes places within the timeframe mentioned above, we shall only accept the product provided that the following terms are met:

  • Packaging: The product must be returned in its original box
  • Valid efd receipt copy: Our efd receipt copy should be attached to your returns which will prove the date of purchase and that the product is actually bought from us
  • Return delivery charges: The buyer must pay for the return delivery charges and inform us

What happens after we receive your returned product/s

Once the product is returned to us, we send it to the authorized distributor and they shall decide whether to repair it or to exchange it. Whatever the case, we shall inform the buyer. 

What happens after the warranty period expires

Once the warranty period of the product expires, we shall hold no responsibility whatsoever for the product. No return, no exchange shall be entertained thereafter. (Although in some cases we may provide you with outsourced repairs specialists who can repair your product at your own expense)