Product Warranty
Products which have warranty
All our electronic products have a limited warranty period on them, depending on the brand. Warranty is only valid if you use power surge protectors or UPS.
- WARRANTY IS VOID IF POWER OUTAGES OR FLUCTUATIONS CAUSE THE PRODUCT TO STOP FUNCTIONING
The brands with their respective warranty periods are mentioned below:
- APC - 1 year
- ARISTON - 1 year
- BEKO - 1 year
- BROTHER - 1 year
- CANON - 1 year
- CASIO - 1 month
- CITIZEN - 1 month
- CROWN - 1 year
- DELL - 1 year
- D-LINK - 1 year
- ELECTROLUX - 1 year
- EPSON - 1 year
- EVI - 1 year
- FELLOWES - 1 year
- FITBIT - 1 year
- FOSSIL - 1 year
- HAFELE - 1 year
- HIK VISION - 1 year
- HINDWARE - 1 year
- HITACHI - 1 year
- HP Printers - 3 months
- HP laptops/desktops - 1 year
- HPE servers - 3 years
- INGCO - 1 year
- JBL - 1 year
- KODAK - 6 months
- LENOVO - 1 year
- LOGITECH - 1 year
- MI - 3 months
- MOULINEX - 1 year
- PANASONIC - 1 year
- PIONEER - 1 year
- PHILIPS - 1 year
- RAPOO - 1 year
- REXEL - 1 year
- SANDISK - 6 months
- SAMSUNG - 1 year
- SEKONDA - 1 year
- SHARP - 1 year
- SONY - 1 year
- TEFAL - 1 year
- TP-LINK - 1 year
- TOSHIBA - 1 year
- TRANSCEND - 1 year
- UBIQUITI - 1 year
- VENUS - 1 year
- VON HOTPOINT - 1 year
- VTECH - 6 months
- WAHL - 1 year
- YEALINK - 1 year
- ZKTECO - 1 year
How we sort returns on warranty products
For any defects which takes places within the timeframe mentioned above, we shall only accept the product provided that the following terms are met:
- Packaging: The product must be returned in its original box
- Valid efd receipt copy: Our efd receipt copy should be attached to your returns which will prove the date of purchase and that the product is actually bought from us
- Return delivery charges: The buyer must pay for the return delivery charges and inform us
What happens after we receive your returned product/s
Once the product is returned to us, we send it to the authorized distributor and they shall decide whether to repair it or to exchange it. Whatever the case, we shall inform the buyer.
What happens after the warranty period expires
Once the warranty period of the product expires, we shall hold no responsibility whatsoever for the product. No return, no exchange shall be entertained thereafter. (Although in some cases we may provide you with outsourced repairs specialists who can repair your product at your own expense)