Contact Us

Our team is always on standby for any queries you may have during our working hours. Please use the following methods of contacting us
  • Chat with us: Please chat with us on our chatting portal on the bottom right of your screen. Our chat portal is open from 8.30am to 5.30pm from Monday to Friday, and 8.30am to 2.00pm on Saturday. In case none of our operators are online (usually during non-working hours) you can leave us a message and we will get back to you once we are back online.
  • Call us: In case you wish to call us, you may call on +255754265747 (Available from 9.00am to 5.30pm - Monday to Friday, and 9.00am to 2.00pm Saturday). During non working hours we may not answer your calls.
  • Email us: Our email is help@empire.co.tz (please note that we are kind of slow in replying emails due to our chat portal activities, but we usually reply emails in 24 hours)