Pre-order products

Some products are not stocked by us, so they have to be pre-ordered and are dispatched from another country. The following products come into this category:
  • Phone covers
  • Some PlayStation 4 and PlayStation 5 games
  • Fitbit straps
  • Fitbit watches
  • Some models of APC PDU (Power distribution units) as well as NetShelter cabinets


  • Do I need to pay in advance for this product?

Yes, you need to pay in advance in order to confirm your order for all pre-order products.

  • How long does it take for my product to deliver?
Pre-order products may take only 2-3 weeks to ship to your address (*please allow a few days more in case of logistic delays).

  • Are there any hidden charges involved in pre-order products?
NO, the value of the product on-screen is the actual amount that you pay, there are no other hidden charges. The only charge applies is the shipping charge which you have to pay during check-out depending on your location in Tanzania. You may opt for "pick-up from store" during check-out if you want to pick up the product form our store in Dar es Salaam to save on shipping charges.

  • How does this process work?
  1. You purchase the product
  2. Pre-pay during check-out
  3. We inform our distributer from another country to ship it to us
  4. Once we receive the product, we check and verify the product for any defects
  5. Once we are satisfied with the product, we dispatch your order in 2 hours to your delivery address
  • How will you receive updates on you product delivery status?

Our customer service department will be in touch with you once you purchase a pre-order product. During this waiting period, we will constantly provide you updates regarding the delivery status of the product.