Product Warranty

Products which have warranty

All our electronic products have a limited warranty period on them, depending on the brand.

Terms of warranty

  • Warranty is only valid if you use power surge protectors or UPS 
  • Any product returned with defects during warranty period will be checked properly first for causes (whether reason is manufacturing defect or caused by user) and then decision will be made for repairs
  • Warranty in most cases will be sorted by repairs, but if the distributor finds any manufacturing defect, or the repair parts are not available, then they shall consider replacing the product with a new one
  • Warranty is VOID if power outages or fluctuations cause the product to stop functioning
The brands with their respective warranty periods are mentioned below:
  1. ADATA - 1 year
  2. APC - 1 year for Single face UPS (via APC service centre)
  3. APC - 2 year for 3-phase UPS (via APC service centre), only valid if set-up done by APC authorized service center technicians. If setup is not done by authorized service centre , warranty is void
  4. ARISTON - 1 year
  5. BDCOM - 1 year
  6. BEKO - 1 year
  7. BRAUN - 1 year
  8. BROTHER - 1 year
  9. CANON - 1 year
  10. CASIO - 1 month
  11. CITIZEN - 1 month
  12. CROWN - 1 year
  13. DELL - 1 year
  14. D-LINK - 1 year
  15. ELECTROLUX - 1 year
  16. EPSON - 1 year (Via Epson service centre)
  17. EVI - 1 year (Via Evi service centre)
  18. EVOQ - 1 year
  19. FELLOWES - 1 year
  20. FITBIT - 1 year
  21. FORTUNER - 1 year
  22. FOSSIL - 1 year
  23. GLX - 1 year
  24. GREEN LION - 1 month
  25. HAFELE - 1 year
  26. HISENSE - 1 year
  27. HIKVISION - 1 year
  28. HINDWARE - 1 year
  29. HITACHI - 1 year
  30. HP Printers - 3 months
  31. HP laptops/desktops - 1 year
  32. HPE servers - 3 years
  33. HUAWEI - 3 years
  34. JBL - 1 year
  35. KENWOOD - 1 year
  36. KINGSONS - 1 year
  37. KODAK - 1 month
  38. LENOVO - 1 year
  39. LOGITECH - 1 year
  40. MI - 1 month
  41. MOULINEX - 1 year
  42. PANASONIC - 1 year
  43. PIONEER - 1 year
  44. PHILIPS - 1 year
  45. RAPOO - 1 year
  46. REXEL - 1 year
  47. SANDISK - 6 months
  48. SAMSUNG - 1 year
  49. SEAGATE - 1 year
  50. SEKONDA - 1 year
  51. SHARP - 1 year
  52. SILVERDOME - 1 year
  53. SONY - 1 year
  54. TCL - 1 year
  55. TEFAL - 1 year
  56. TP-LINK - 1 year
  57. TOSHIBA - 1 year
  58. TOTAL - 1 year
  59. TRANSCEND - 1 year
  60. UBIQUITI - 1 year
  61. VALBERG - 1 year
  62. VENUS - 1 year
  63. VOLKANO - 1 year
  64. VTECH - 6 months
  65. WAHL - 1 year
  66. YEALINK - 1 year
  67. ZKTECO - 1 year

How we sort returns on warranty products

For any defects which takes places within the timeframe mentioned above, we shall only accept the product provided that the following terms are met:

  • Packaging: The product must be returned in its original box
  • Valid efd receipt copy: Our efd receipt copy should be attached to your returns which will prove the date of purchase and that the product is actually bought from us
  • Return delivery charges: The buyer must pay for the return delivery charges and inform us

What happens after we receive your returned product/s

Once the product is returned to us, we send it to the authorized distributor for checking the product for manufacturing defects and they shall decide whether to repair it or to exchange it. In most cases exchange is not possible, only repairs shall be done within the warranty period. In case there is no manufacturing defect found in the product and caused by user installation errors or outside forces, the product shall be returned to the buyer without any rectification. Whatever the case, we shall inform the buyer. 

What happens after the warranty period expires

Once the warranty period of the product expires, we shall hold no responsibility whatsoever for the product. No return, no exchange shall be entertained thereafter. (Although in some cases we may provide you with outsourced repairs specialists who can repair your product at your own expense)